09-05-2012 11:22 AM - edited 09-05-2012 11:24 AM
I have two laptops by HP with Windows 7. I am using them as development machines.
On one I can connect the playbook but on the other one I cannot connect it. It always goes into driver installation mode. No matter how many times I have reinstalled the driver, it doesn't detect the playbook. WiFi connection works though. The USB connection fails.
Any idea what could be wrong? I am using OS 2.1 the latest version.
(That's probably not the right place but I cannot delete the message)
09-09-2012 03:58 AM
09-20-2012 01:52 PM
The following article will provide you with more information regarding the issue you are experiecing with detecting your BlackBerry® PlayBook™ tablet on your computer:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook - http://www.blackberry.com/btsc/KB27424
We hope this helps.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click "Accept as a Solution" for posts that have solved your issue(s)!