09-21-2012 12:43 PM
Hi anyone could help, I have tried to upgrade my Blackberry app world and the icon just disappeared and tried to open menu to show all hidden icon nothing help. I also tried to re-download the icon but nothing shows on the home screen, please help on that. Thank you.
09-24-2012 06:33 PM
Hello mashjohn and welcome to the BlackBerry® Support Community Forums.
Under Options>Device>Application Management, do you see App World installed? If so, delete it and ensure you reboot.
On your browser go to www.blackberry.com/appworld to reinstall it. If you get a prompt to reboot, ensure you do so.
Check to ensure your icon now appears.
Let me know how you make out.
11-12-2012 01:03 PM
This has happened to me loads of times, dont panic!
All I do is..
Go to my internet browser
Press the blackberry button then select 'Bookmarks'.
Then click, under 'links', 'BlackBerry HELP!'
Then click 'Visit BlackBerry App World'
Scroll down and click 'Download blackberry app world'.
You should be able to do it from there.
Hope this helped, if it didnt please tell me and I will try again.
Thanks, happy to help