Other BlackBerry® Smartphones

[Tadsen23]

On my 8830, When trying to get to the web I am now getting an error message saying, "Unable to connect to the selected Mobile Data Service, please try again later.  If the problem persists, please contact your administrtor."

My IT guy is on vacation and the problem is persisting.  Any thoughts.  It just started happening all of a sudden.  Thanks in advance.

Message Edited by Tadsen23 on 09-12-2008 03:02 PM

[kerseyr]

Sounds like there is a problem on the BES with the MDS CS service.

I would log on to the BES and chekc the service is running.

Log on and do the following:

Start -> Run

In the run command box typ services.msc and hit enter.

Look down the list until you see the BlackBerry serverices... Check the MDS Connection Service (MDS-CS) is running / started.

If not start it.

[Tadsen23]

Ok.  I am really not sure what all of that means.  I am not the blackberry literate, so is there a way we can dumb this down for a guy like me?

[Tadsen23]

Or you can call Verizon and they will tell you to update your phone and it will work then....... which it did....