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New Contributor
vespro56
Posts: 8
Registered: 10-15-2008
Accepted Solution

Browser Icon missing

I  do nto have  the Browser Icon on my 8700 desktop..  does it need to be installed ?
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JSanders
Posts: 51,771
Topics: 377
Likes: 16,865
Solutions: 4,482
Registered: 04-01-2008
My Carrier: Verizon

Re: Browser Icon missing

You don't have a BB Data Plan. Once you have your carrier account provisioned with such, you will get the BB browser.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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Super Contributor
tamrock777
Posts: 257
Registered: 05-02-2008
My Carrier: Verizon

Re: Browser Icon missing

If you do happen to have a data plan and it's still not working, try the following:

 

Go to options > advanced options > host routing table > click in on your trackwheel > select register now

 

This should provision your data services.

~Tami~
Intellectuals solve problems; geniuses prevent them.
-- Albert Einstein
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New Member
Cauvin
Posts: 2
Registered: 12-10-2010
My Carrier: T-mobil

Re: Browser Icon missing

I am having the same issue, i have a data plan (its not much but i do have one) and i cannot get a browser option even after attempting the provided solution.

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Visitor
shujauddin
Posts: 1
Registered: 01-18-2011

Re: Browser Icon missing

Yes man i have a same problem , i dont know why there is an issue in BlackBerry phones. and even no one can solve this issue.

 

I have BlackBerry 8700 Software version 4.5

I am using Prepaid Connection and the internet is enabled on the sim.

Options>Mobile Network>Data Service is On.

 

then i apply the solution given above

Options>Advance Options>HRT> register

the message is here that "Message sent"

 

But there is no change in my icons

the browser is still missing all icons are shown in the menu. nothing is hidden.

 

Plz help if any one fortunately have the solution

 

shuja_31@hotmail.com

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Guru III
sdgardne
Posts: 26,785
Registered: 11-28-2008
My Carrier: AT&T

Re: Browser Icon missing

Hi and Welcome to the Forums!

 

 


shujauddin wrote:

 

then i apply the solution given above

Options>Advance Options>HRT> register

the message is here that "Message sent"

 


 

Yes, but is the message received on the BB? If not, then everything else is moot and you need to contact your wireless service provider for formal assistance. It is possible that you do not have an adequate data plan on your BB...see this FAQ for general guidance:

Unless you have a plan that enables the services in the last tier listed, you cannot use the resident BB Browser and must use something else. But, with hundreds of carriers in the world with dozens of plans each, it's impossible for us to say what your specific plan should or should not cover...you need to talk to your carrier about it.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
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