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New Contributor
dtcermak
Posts: 2
Registered: ‎03-05-2009
My Device: Not Specified

Call Forwarding

I have access to call forwarding via *72, but Call Forwarding does not appear in my Phone Options menu. How can I get this updated on my menu?  Thanks!
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JSanders
Posts: 84,479
Likes: 22,914
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Call Forwarding

Press the green dial key to go to your Call Log > Options > Call Forwarding.




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New Contributor
dtcermak
Posts: 2
Registered: ‎03-05-2009
My Device: Not Specified

Re: Call Forwarding

Thanks, but there in lies my problem...there is no "Call Forwarding" listed in my phone options.
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JSanders
Posts: 84,479
Likes: 22,914
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Call Forwarding

[ Edited ]

Odd, but then again, that is a carrier provisioned service.

 

Call your carrier.

Message Edited by JSanders on 03-06-2009 03:41 PM




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New Contributor
mfry
Posts: 2
Registered: ‎04-26-2014
My Device: BlackBerry Z10
My Carrier: Vodacom SA

Re: Call Forwarding

Hi
I also don't have "call forward" functionality on the options menu. Its just calls logs, contacts, dialling pad, add number and voicemail.
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New Contributor
mfry
Posts: 2
Registered: ‎04-26-2014
My Device: BlackBerry Z10
My Carrier: Vodacom SA

Re: Call Forwarding

Hi there

I finally found a solution to our query.
I ended up downloading the user manual from BlackBerry website and here's how to access your phone option:
Call forward- Call waiting, call forwarding, and call blocking Turn on or turn off call waiting Depending on your wireless service provider, this feature might not be supported. 1. In the Phone app, swipe down from the top of the screen. 2.Tap 3. > Call Waiting. Tap the Call Waiting switch. 70

Set up call forwarding Depending on your wireless service provider, this feature might not be available. 1. In the Phone app, swipe down from the top of the screen. 2.Tap 3. > Call Forwarding. Set any of the switches to On. 4. To change the number that your calls are forwarded to, tap the drop-down list under a switch and type a number

This info helped me, hope it will do likewise for you.
Please use plain text.
JSanders
Posts: 84,479
Likes: 22,914
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Call Forwarding

Yep. And some users may not have those settings, as stated, dependent on the carrier.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.