Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

Other BlackBerry® Smartphones

Reply
New Member
aninda_shafayet
Posts: 2
Registered: ‎12-28-2012
My Carrier: Rogers

Camera Doesn't work on Playbook

I bought my Play about a year ago, and it was fine until last month, when after upgrading my Playbook, the front face camera stopped working. Now, after a month, the back camera has stopped working as well. I have tried upgrading to the latest software, but it hasn't worked. What should I do?

Please use plain text.
BlackBerry Technical Advisor
ViciousFerret
Posts: 3,417
Registered: ‎07-26-2010

Re: Camera Doesn't work on Playbook

Hey aninda_shafayet,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Do you receive a specific error when you try to access the camera?  What version of BlackBerry PlayBook OS are you currently running?  This can be found by going to Options>Check For Update

 

I look forward to your reply.

 

Cheers.

 

 


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



Please use plain text.
New Member
aninda_shafayet
Posts: 2
Registered: ‎12-28-2012
My Carrier: Rogers

Re: Camera Doesn't work on Playbook

Hi,

When I go to check for updates, it says No update is available. And the specific error I'm getting is error 4003 whenever I  try to take a picture using the front or back camera. Thank you.

Please use plain text.