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Other BlackBerry® Smartphones

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New Contributor
MrDusy
Posts: 4
Registered: 12-29-2009
My Carrier: Telstra

Can't use some apps? Blackberry noob, need help.

Things like the Facebook app, Windows live messenger, Google maps don't work. They reckon I need a data plan? I can use the internet over my phone connection, I can use the default browser and that's as far as my net goes.

 

Also, a media player I got won't play anything because it reckons my IT policy won't let me. As far as I know, I don't have an IT policy. It's my own personal BB which I bought second hand.

 

Anything I can do to solve this?

 

My brother also has a BB which seems to have the same problem.

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New Contributor
MrDusy
Posts: 4
Registered: 12-29-2009
My Carrier: Telstra

Re: Can't use some apps? Blackberry noob, need help.

As far as I know, I don't have an IT policy at all. None seems to be listed and I've already cleared it using JL_Cmder's "resettofactory"

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Guru II
knottyrope
Posts: 22,216
Registered: 06-25-2008
My Carrier:

I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Can't use some apps? Blackberry noob, need help.

what device do you have?

 

What OS do you have?

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JSanders
Posts: 51,771
Topics: 377
Likes: 16,865
Solutions: 4,482
Registered: 04-01-2008
My Carrier: Verizon

Re: Can't use some apps? Blackberry noob, need help.

In addition to the questions above ^^

 

Do you have the BlackBerry Data Plan on your carrier account? You must have that for those applications.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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New Contributor
MrDusy
Posts: 4
Registered: 12-29-2009
My Carrier: Telstra

Re: Can't use some apps? Blackberry noob, need help.

BB 8700 and I believe it's the c variation.

 

OS 4.5 fully updated

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New Contributor
MrDusy
Posts: 4
Registered: 12-29-2009
My Carrier: Telstra

Re: Can't use some apps? Blackberry noob, need help.

No I don't have a BB data plan, just a Telstra SIM with the 1c txt plan. Looks like I know what I'm doing next time I go into town.

 

So what do I need to ask Telstra for exactly?

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JSanders
Posts: 51,771
Topics: 377
Likes: 16,865
Solutions: 4,482
Registered: 04-01-2008
My Carrier: Verizon

Re: Can't use some apps? Blackberry noob, need help.

 


MrDusy wrote:

No I don't have a BB data plan, just a Telstra SIM with the 1c txt plan. Looks like I know what I'm doing next time I go into town.

 

So what do I need to ask Telstra for exactly?


 

The BlackBerry Data Plan.

 


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.