Other BlackBerry® Smartphones

[ahmadfirdaus]

Please help me for my BB 8707g....i cannot start my device !!!

[tanzim]

Please specify with some details what sort of problems you're facing?

Also mention what is your device OS version (Options -> About)? 

[ahmadfirdaus]

 I'm new one using Blackberry device. when i turn on my device "Data Abort.." just this msg appear. I just can press Reset buttun. when device is restart the same msg appear. one more thing i'm also dont know what OS Version on my device now.

[tanzim]

Remove the battery from the device and insert it back after 30 sec. Observe the behavior and let me know.

OS = Operating System the platform on which your device is running. Click Menu button -> select Options -> select About.

[ahmadfirdaus]

i already remove the battery and insert it bac,k but the same msg appear. i just can click reset button, no other button appear.

[tbilisoft]

check the link below:

http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry

there are instructions how to resolve your problem.

[tanzim]

Check steps below for OS upgrade -

Step #1

Before starting make sure that BlackBerry Desktop Software is installed on the computer.

Step#2

Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.

Step#3

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:

1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
2. Open BlackBerry Desktop Manager.
3. Double-click Backup and Restore.
4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
5. Choose a location to save the backup file, then click Save.

Step#4

To perform a clean install of the BlackBerry Device Software, perform the following steps:

1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
2. Double-click the Application Loader icon.
3. Click Next to start the installation process.
4. Type your BlackBerry smartphone password, if prompted, and click OK.
5. Click the check boxes next to the names of the applications you want to load, and then click Next.
6. Click Advanced, and then click the check box beside Erase all currently installed applications.
7. Click Next.
8. Click the check box next to Do not automatically backup the application data during the loading process.
9. Clear the box next to Backup and restore applications installed wirelessly.
10. Click Next > Finish.
11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.