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AhmedTahoun
Posts: 1
Registered: ‎08-02-2013
My Device: Good
My Carrier: Funny

Change Blackberry ID password

[ Edited ]

please help i need to change my Blackberry ID password that i forgot and i also forgot the answer to the question , beacuse i was save password auto login...... and i creat a new id & pw but i can't use to BB beacuse associated  email i can't login ..... i need solve this problem badly
...

 

PLEASE HELP  :Helpsmilie:

 

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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Change Blackberry ID password


AhmedTahoun wrote:

 i creat a new id & pw but i can't use to BB beacuse associated  email i can't login ..... i need solve this problem badly

 


Hello AhmedTahoun

 

Welcome to BlackBerry Support Forums

 

If you already created a new BlackBberry ID then first do a backup of your device using desktop software then perform a security wipe .After a wipe you'll be able to use your new BlackBerry ID and passowrd .

 

But.. please note while doing so you'll loose access to any of your paid apps that you bought from BlackBerry world. 

 

Refer to this KB Article for help :

 

KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

 

Good luck.

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