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Contributor
bzmwillemsen
Posts: 11
Registered: ‎06-07-2011
My Device: Bold 9780
My Carrier: Rogers

Dev Alpha won't connect to PC after Data Wipe

Originally I was having a problem where whenever I tried to load an application onto my device I would get an error saying that there was not enough room on the device. (Even though there was about 15GB left...)

 

I decided to try a "Data Wipe" from the Settings menu.

 

The Data Wipe seems to have worked a little too well and wipe everything on the device except the browser app. The device also does not connect to the PC anymore.

 

Whenever I connect it to a computer the "BlackBerry Smartphone" driver installs but nothing else. The Device Manager does not recognize it either. Nor does the Desktop Manager.

 

I have tried a couple different computer and nothing has worked.

 

I have also tried to install the device update, but because none of the drivers will recognize the device I cannot install the update as the update tool does not recognize the device is plugged in.

 

Anyone have any suggestions?

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New Contributor
speedunio
Posts: 2
Registered: ‎10-06-2012
My Device: BB Dev Alpha 10, Torch 9810
My Carrier: Play

Re: Dev Alpha won't connect to PC after Data Wipe

I have the same problem :/

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New Contributor
speedunio
Posts: 2
Registered: ‎10-06-2012
My Device: BB Dev Alpha 10, Torch 9810
My Carrier: Play

Re: Dev Alpha won't connect to PC after Data Wipe

Please use plain text.