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by any chance did you get your problem solved. I'm experiencing the same I already downloaded the OS 4.5 and the desktop software, but the desktop software won't recognize my device. Yes I tried another cable and another PC.
Hi, yes I got it resolved....I sent it back and got a new one. This is happening to a lot of people is are new to BB. I am sure that if they would let people know this upfront that this want happen as much. If your phone is still under warrenty I would advise you to send it back ASAP!!!!! or you will drive yourself even crazier. I hope that helped.
tbilisoft, you rock! I used your detailed instructions (which were great!) and cleared my 507 error! Lars, at the Verizon store, said my phone (which is out of warranty) would have to be replaced.
tbilisoft..... you are AMAZING! I had the same exact problem where I wiped out my BB OS 4.5.... I totally freaked because I could not find a single thing on how to fix it especially when the desktop manager wasn't connecting to my BB. Even the BB website didn't have any help on it, you're great. you're extremely detailed instructions were the best. thanks again!
Lars, at the Verizon store, said my phone (which is out of warranty) would have to be replaced. 
