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New Contributor
wyoboytrucker
Posts: 2
Registered: ‎08-26-2009
My Device: Blackberry 8830 World Edition

Email problem after v4.5 upgrade

I am having a problem sending emails after upgrading to handheld software v4.5.  I only have a yahoo and blackberry email accounts.  When ever I try to send an email it tells me that I do not have "message services configured."  I am getting email no problem. 

Any suggestion would be appreciated.

Thanks

Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Email problem after v4.5 upgrade

Try to following from the device. Go into Options | Advanced Options | Host Routing Table. In this screen, hit the menu button, choose Register Now. See if you receive a registration message. If you do, perform a hard reset (remove the battery for 30 seconds). After the device reboots try to send an email
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New Contributor
wyoboytrucker
Posts: 2
Registered: ‎08-26-2009
My Device: Blackberry 8830 World Edition

Re: Email problem after v4.5 upgrade

That did not fix the problem i am still getting the same message
Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Email problem after v4.5 upgrade

Can you log onto your carrier's BIS website and go into the Service Book section. From there try to send service books to your device.
_______________________________________________________________________________________________________________
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.