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tbraithwaite
Posts: 1
Registered: ‎10-18-2008
My Device: Not Specified

Error backing up database - Phone Options

I am backing up my BB via a USB connection.  Through the Advanced tab, I was able to figure out the Phone Options database is causing the error message "Error backing up database(s)".

 

I am using Windows Vista Business Edition SP1, USB connection, Outlook 2007, Desktop Manager v4.6.  I have wireless synchronization turned off for everything except e-mail.

 

Thanks.

Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Error backing up database - Phone Options

Hi and welcome to the forums!

You have a corrupt record.

 

Clear the Phone Options Database. For instructions, see  KB10167

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10167&sliceId=SAL_Pub...

 

If you need more information please ask!

If not, plese resolve the post,

Thanks

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