03-04-2009 10:08 AM
I have a BB 8800 and I wanted to upgrade the device software to the latest v4.5 as mentioned on the blackberry site. So I downloaded 8800M_PBr4.5.0_rel108_PL188.8.131.52_A184.108.40.206_Rogers.
Solved! Go to Solution.
03-08-2009 08:51 PM
The errro is with your Desktop POC.
The PC is turning off the power to the USB port when the devcie is rebooting and while the program waits for the device to connec, the PC sees that there is no signal/data being transmitted and turns the USB port power off.
You need to disabl;e power management on the USb port!
Start - Control Panel - System - Hardware - Device Manager - USB controllers
Right click on EACH USB ROOT HUB and Click Power management Tab. Ensure there are no ticks in the boxes.
Reboot PC and relaod desktop software. All fixed.
03-09-2009 05:39 PM
I was able to recover by installing Desktop Manager v4.3. and following instructions here:
I am not sure if USB power management was the cause but I was able to get going.
03-13-2009 03:22 AM
I have had the same problem twice, (even with USB port power-offs disabled, as you suggest).
After the fatal error, Desktop could no longer find the PIN code from the BB.
Problem was fixed in my case by rebooting computer, then re-attaching BB by USB.