Other BlackBerry® Smartphones

[jonboy07]

Some of our employees have been dialing 911 by accident via the 'Emergency Call' option that is available when you click the ball on your device when the Blackberry is locked. Some folks dialed 911 when holstering their BlackBerry, while others have experienced a problem where something presses up against the side of their leather holster and initiates an unintentional emergency call. I have checked the manuals for my own BlackBerry and see nothing that gives a description of how to disable the 'ability to call 911 when your phone is locked' feature. While I am fairly certain this is something that cannot be disabled, I promised my employer I would post something here for additional input.

[sdgardne]

Yikes! First -- you cannot disable the emergency calling feature...it is required by law. Here are a few KB's about it...perhaps something will be useful:

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12406&slic...

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB13769&slic...

Perhaps someone with experience with your specific devices will have some better hints to prevent accidental emergency calls. Perhaps using the device lock password?

Good luck!

[tbilisoft]

As far as I know this feature cannot be disabled.

[robertware]

I played with an application from mobihand. The self-implemented lock worked great for me. If you use their lock, you won't have the emergency call headache (apparently they still provide emergency call interface, just in a better way).

[robertware]

Oh sorry, in case you want to know, you can find the product on mobihand.com by searching PhoneBasics, the developer is ottafone

[julysnow]

Hi robertware, can you post more details? I couldn't find it. I wrongly called emergency numbers twice in a month. I need a solution badly. please ...

BTW, the forum should allow anonymous posting. Now that I registered, I'll let you people know how it would go