Other BlackBerry® Smartphones

[mtmax]

I missed some calls and checked the ones I missed but the missed call screen notification did not clear.  Does anyone know how to clear this?

Thanks in advance.

[JSanders]

If you have missed calls being logged to your messages folder, open that folder and scroll to the top > Menu key > Mark prior open.

[mtmax]

Thanks for the quick response.  The calls are not being logged to my messages.  I just can't clear the main screen of the four calls I missed yesterday even though I have reviewed the calls in my phone log.

does that make sense?

[JSanders]

Yes, it does.

Tips for clearing that unread message... try them in order.

If you have a rogue New Message icon on your Homescreen, or a negative count (-1), any one of these solutions could clear it, or reset it to zero:

Try these options:
* Hard Reset the BlackBerry by holding ALT, CAP (right Shift key), and DEL (or with the BlackBerry powered ON, remove the battery and reinserting the battery)
* View Messages > Saved Messages
* View Messages > View Folders, check each folder (missed calls, SMS in and out boxes, MMS in and out boxes, Saved, browser, phone logs etc)
* Scroll to top of message folder, over the date heading, click or press menu to MARK PRIOR OPEN
* Change your theme and see if it persists, and change back to your desired theme. (Options > Theme > select.)
* Wipe and reload your OS.

[philhughes]

I use the "Messages" app on the home screen to delete missed call / email / any type of indicator. Hope this helps

[philhughes]

Oops - I forgot to say - just click on any yellow indicators and when you return to the home page they'll be gone