Hi and Welcome to the Forums!
Sorry, but what you are directly asking isn't possible -- you are asking to play back an unsupported format...the format exceeds the capabilities of the device, so there's no way to overcome that limitation. What you can to is transcode the files into supported formats so that they will play back on the device. Media Manager can be used to perform the transcoding if it is used to load the media files onto the BB. But playing them in the native format that you are asking for simply isn't possible...you must live within the limitations of the device.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
The KB that documents the supported formats is here:
- KB05482 Media types supported on the BlackBerry smartphone
And here is a KB that discusses how to install Media Manager:
- KB12926 How to install or remove Roxio Media Manager for BlackBerry smartphones
And all of the downloads are available here:
And here is the KB for how to transfer files using MM:
- KB05456 How to transfer files to the BlackBerry smartphone using the Media Manager
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
If you use Media Manager to copy the file to your BB, it will perform the transcoding for you as it does the copy. It will sense the optimal file format and settings for your BB and (assuming you've said "yes" when it asked) transcode the file as it copies it to your BB. On mine, it takes my originals (typically avi's) and turns them into MP4's on my BB. It is very processor intensive...so don't plan on using that PC much while you've got MM doing that process. When I do them, I usually set it up to run overnight while I sleep.
If you want to use other tools to manually do the transcoding, I've got nothing for you there...I only have used MM to do the transcoding.
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
