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Posts: 4
Registered: ‎05-26-2012
My Device: Vodafone 8700v pro
My Carrier: Vodafone

I nid a service book 4 my blackberry 8700v my browser is nt workin it s demanding 4 service book configuration.

[ Edited ]
 
Hall of Famer II
Posts: 55,762
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: I nid a service book 4 my blackberry 8700v my browser is nt workin it s demanding 4 service book configuration.

Hi and Welcome to the Community!!

I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):

1) Register HRT

  • KB00510 How to register a BlackBerry smartphone with the wireless network

2) Resend Service Books

  • KB02830 Send the service books for the BlackBerry Internet Service


3) Batt Pull Reboot

  • Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.


Hopefully that will get things going again for you! If not, then you need to contact your mobile service provider for formal support.

 

Good luck!


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