Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Other BlackBerry® Smartphones

Reply
New Contributor
Posts: 4
Registered: ‎05-06-2008
My Device: Not Specified

Message alert on 8703e with 4.2 software

I just upgraded to the 4.2 software from the 4.1.  I love the new features and am learning how things changed but one thing changed that I don't like.  I have a 30 second mp3 clip set to my message alert.  Whenever I get a new message it now plays the entire mp3 clip even if I pick up the phone and scroll and click on it.  With the 4.1 software the sound would stop when I clicked.  Is there anyway that the 4.2 software can do the same thing??
New Contributor
Posts: 3
Registered: ‎04-12-2009
My Device: Not Specified

Re: Message alert on 8703e with 4.2 software

i have 4.2 software on 8703e.  when i click trackwheel mp3 ringtone stops playing.  u must have a problem in the settings or with the software download.  i recomend downloading software again and see if that solves the problem