Other BlackBerry® Smartphones

[Ezzy]

Yesterday I experienced the "Enter blackberry to continue" message. I did and when it prompted me to enter my password, the password was showing as letters rather than numbers. I thought I had to press the Alt key and then enter my password but it won't work. I was scared of continuing to enter the password that way and risk losing all my files and pictures. Only this morning I decided to check the web for any help, and have I found it! Thanks so much for this wonderful service - the online forum!

[rikkimultar]

I am trying to use my dads blackberry 7100v / vodaphone.

He forgot his password and stopped using it.

Now it doesnt ask for the password.

I have put my SIM in from my vodaphone.

It receives incoming calls - to my SIM  / mobile number.

IT WILL NOT LET ME DO ANYTHING ELSE - it keeps asking ... "Enter Blackberry to continue"

I keep entering what it wants ... it keeps asking me to enter it.   PLEASE HELP!!!!

[mmsaa]

It is my 2nd day today with blackberry and I have already sync with my desktop PC yesterday and there was no problem at all.  I am surprise while putting USB cable today it ask me password which it doesnt accept then I realise it asking the word "blackberry" to enter I did and then password somewhere which I am putting thru Alt key to make sure it is a number and that was not working and I was little afraid of loosing my data.

But after reading in this forum, I realise that we have to be watchful when it ask the word "blackberry", we have to enter this word and when ask for the password we have to use numbers key of black berry phone  which actually appear on the screen as letter. (IGNORE LETTERS which appear on screen, more important is that these letters are same as your Numeric password)

And also on my desktop PC I enter the same alphabets instead of numeric pad and it works. Do not use numeric keys of your computer keybaord. Make sure the same letters on your blackberry be also enter on your computer instead of your actual numeric password.  Got it  NO, once again  if the number is 1222 then enter  "weee" on your keyboard of your computer and it will work.

[mellymel]

Thanks to someone on this forum I have just prevented a total security wipe on my device. I have a password protection on my 8520 that wipes it after 5 failed password entry attempts - my curve seemed to be malfunctioning and I was on attempt 4/5 and couldn't understand why it kept asking me to enter "blackberry" (which I had done) and my password then kept appearing as letters rather than the numbers (shown as asterisks) it normally would. I had tried entering the word "blackberry" and then the letters on my keypad that normally correspond to numbers eg "wers"instead of "1234" which would normally show as "*****" - nothing was working.  So as a pretty much last attempt, suggested by someone earlier on this forum, I booted up the blackberry desktop manager on my pc, it asked me for the password, which I know I have to enter as the "wers" equivalent to the numbers, it then still showed as 'device locked' so I then entered the letters again but on the phone itself e.g. "wers" - and THIS time, because it was linked to the blackberry desktop manager software, it worked. I took an immediate backup - and it is now working fine. Hopefully, this will help anyone else with a password/ security wipe protection and save them the irritation of having to reset/ synch the device after a wipe. Thanks to the person who suggested linking back via the desktop software!!

[shan007ty]

Hi I am up to 8/10 of attempts. I have read what you have written, as in press the letters instead of the numbers, but what would you use if you have zero in your pin?

Also as far as I can understand, this process is after you get the "Enter blackberry to continue" where it then moves onto "Enter password"?

Do you use your original password? i.e. 7071 (again what is 0 on the blackberry keypad?)

Or do you use a default like 0000?

Hope you can help, or at least someone can help, as Vodafone have been absolutly hopeless in getting any usful help or information from them, all they keep saying is take the phone to a Vodafone outlet. Yeh! right! so they can lock and wipe the phone with their futile attemps to unlock it.

[meilynn76]

Hey Mandy,
I was panicking quite badly as I was on my last attempt to unlock my Torch 9800 and the somehow while looking thru the internet to find a resolution, it brought me here. I writing to thank you for your post and very direct explanation as it after applying what i understood from it, i managed to unlock my phone on this last attempt. Thanks so much again for sharing ur knowledge

[katiemerrygold]

i woke up this morning and my blackberry said 'enter blackberry to continue' 

mines a curve 8520.

i took the battery out and nothing happened, then looked on here, and someone down below posted something that fixed it! i took my memory card out, then just typed blackberry pressed enter then it worked. hope this helps, sorry if it doesnt work but it did for me x

[suzf]

I also had this issue (some reason it happened after connecting my Torch 9800 to my laptop).

I got up to my last attempt after a few tries entering my password while holding the alt key down.

I read the posts on this forum about NOT holding down the alt key while entering the password (allowing the letters to be typed in instead of the numbers) and it worked!!

Thank you SO much!

[suhong]

I was asked to type in blackberry to continue, I believe it is a way some intruder try to catch up your passwords, once you log in again, I think it is in danger. I am going to ask BB for resolution.

before this one number called me: 732-934-7137, when I picked it up, I heard it asking me leave message, it looks like a trap. sad!!!

[hutchi99999999]

I am having a problem with my Blackberry torch 9800. I just bought it and it asked me to enter 'Blackberry' I entered that and it asked me for password and I didn't even turn on the phone phone fully. I have tried 0000, 1234 and am on my final attempt. I REALLY NEED THIS CODE CAN SOMEONE PLEASE HELP ME PLEASE.