01-27-2013 11:58 PM
Solved! Go to Solution.
01-28-2013 12:47 AM - edited 01-28-2013 12:48 AM
Have you tried doing a battery pull? If you have earphones, try to connect then remove them. This may reset the audio, but try a battery pull first.
01-28-2013 12:57 AM
01-28-2013 01:12 AM
No problem. I think you will have to change the options in the sound profile. You're using a 9700 so i don't know if you're running OS5 or OS6 on your phone. I provided both guides.
How to identify BlackBerry Device Software versions
Change a sound profile - OS5
About ring tones, sounds, and alerts - OS6
How to configure Sound and Alert profiles in BlackBerry 6
Some more info with screenshots:
01-28-2013 01:18 AM
01-28-2013 01:22 AM
No problem! Take your time. It will take a bit to look over the stuff.
I had to mess around with the profile setitngs to keep the dinging and ringing to a minimum
01-28-2013 01:32 AM
OS5 screenshots and guide: