11-21-2013 02:56 PM
8310 moved to fido. Voice/texting works. Internet cannot be accessed. All settings verified by Fido support. TCP parameters setup up correctly. What else could be done?
11-21-2013 05:32 PM
I Have all the services for access to the Internet but somehow the Blackberry needs additional parameters--but which ones Fido as not been able to determine. Thank you.
11-21-2013 09:31 PM
first try those steps in the same sequence :
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
VIA | prince2012
11-22-2013 12:38 AM
Follow-up - observation that all the entries in the HRT are for the APN blackberry.net and the entry in the TCP for the APN is internet.fido.ca and the service is from Fido. Thank you.
11-22-2013 12:57 AM
Thank you! mervinz