Other BlackBerry® Smartphones

[domenicr]

The following notices periodically show up on my handheld and PC, sometimes 5 or 6 at once.  Does this mean there's a problem somewhere that I should correct?  And can I delete them?

This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server.

BEGINETP 10

AzUAAAAAAAAAAQ!!

ENDETP -124383736

[JSanders Resident Expert · Accepted solution]

Reason : You have installed Desktop Manager using the 'Desktop Redirector option.

Step 1: If you're not using Redirector, you should uninstall Desktop Manager and then reinstall it using the BlackBerry Internet Service option.

Step 2: On your device, go to: Options > Advanced > Service Book, and delete all service books for [Desktop]

[domenicr]

Thank you!  I appreciate it.

[domenicr]

Does this process apply even though I'm not on an exchange?

[JSanders Resident Expert]

Yes, it does. You could have also installed Desktop Manager with the BES options.

[domenicr]

Thank you

[domenicr]

I made the changes, but this seems to have created another problem.  Now, if I attempt to open or delete an appointment on my calendar, I am blocked.  A messge appears: Appointment deleted externally.  Changes will be lost and the viewer closed.

Any way to correct this?