04-10-2012 07:52 AM
Hello!
I tried to remove IT policy from a BlackBerry 7230 (OS 3.7) with this method, but it didn't work, nothing happened:
http://www.blackberryfaq.com/index.php/Remove_IT_P
I tried it with Desktop Software 6.1 and Desktop Manager 4.6, too.
Any idea?
Thanks!
04-24-2012 01:09 PM
Hello lezerpiramis,
Sorry to hear about your issue.
In order to remove the IT policy from your BlackBerry® smartphone you will need to do a reset to factory as shown in this article:
How to reset the BlackBerry smartphone to factory defaults
***NOTE*** All data including 3rd party applications will deleted from your BlackBerry after doing the above procedure.
Hope this helps. Have a good day.
-SR
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