Other BlackBerry® Smartphones

[DirgeInferno]

Got new BlackBerry 8800 in mid-2007.  At times when I save an existing Password Keeper item, the message "Uncaught exception: 75 >= 75" appears and then the item is deleted.  Obviously very frustrating when I lose critical information.  I cannot discern a pattern.  I believe sometimes "74" was in place of "75."

[tbilisoft]

Backup your device information via BB Desktop Software.

Use "Advanced" feature to backup only these things which are necessary.

After that wipe the device memory.

Go to Options - Security Options - General Settings

Open menu and select: "Wipe handheld"

After that check Password Keeper. It should work.

And restore your saved data.

[DirgeInferno]

tbilisoft,

Thanks for the quick reply.

I performed all steps to the letter.  Issue occurred again when I saved changes to an existing Password Keeper item.

Any more ideas?  I know two people who received 8800 models when I did and they don't experience this issue.

Thanks,

Dirge