Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Other BlackBerry® Smartphones

Reply
New Member
basil2013
Posts: 2
Registered: ‎03-17-2013
My Device: 8800
My Carrier: Vodafone

Password

Hello,

 

I have bought a used Blackberry 8800 and started it with my SIM-card. At first I have entered the PIN. Afterwards I have to enter a password. This is not my PIN. Where can I get this password???

 

I have already reinstalled the OS to get rid of the password but it didn't help. 

 

The Blackberry is Vodafone branded.

 

Thanks for helping me.

 

Peter

Please use plain text.
JSanders
Posts: 85,166
Likes: 23,028
Solutions: 5,925
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Password

You didn't create a security password on the device?

 

You likely bought a used corporate enterprise device with an IT Policy on the device requiring a password.

 

See the RIM Knowledge Base article here for information on how to remove an IT Policy. See the Method Three in the link:

KB14202 How to remove an IT policy from a BlackBerry smartphone




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.