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Other BlackBerry® Smartphones

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New Member
charlotteohara
Posts: 1
Registered: ‎09-07-2010
My Carrier: Sprint

Phone dead

My 8830 Global Phone is one year old and has worked perfectly.  I removed battery and reinserted and phone will not reset and open.  The battery is charged, phone is on and red message light (upper right corner) continues to blink 3-4 times each interval.  Any suggestions, Sprint kiosk was not helpful.  Thank you!

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Elite II
John_Clark
Posts: 9,145
Registered: ‎04-01-2008
My Carrier: T-Mobile US

Re: Phone dead

I'm afraid you're going to have to do this:

 

http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

 

Then download and reload the software by following the instructions from here:

 

http://www.blackberryforums.com/general-legacy-device-discussion/225819-latest-os-8830-4-5-0-311-4-5...

 

 

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