10-22-2012 06:48 PM
i got a new BB Playbook but cannot connect to my Laptop. I have upgraded to the latest software and my laptop has Windows 7 Service Pack 1 in it. Why is this so difficult? I have followed all steps i know and advised in the threads but still it's not straight-forward.
thanks for the help.
10-29-2012 02:50 PM
Welcome to the Support Community!
The following KB articles should help you with any connectivity issues between your BlackBerry® PlayBook™ tablet and your computer.
"Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook" http://bbry.lv/Vy4v1G
"Troubleshooting connection issues between BlackBerry Desktop Software for Mac and BlackBerry smartphone or BlackBerry PlayBook" http://bbry.lv/J6NKra
Hope this helps.
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