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New Member
Devilsh
Posts: 1
Registered: ‎09-20-2012
My Device: Porsche
My Carrier: Vodafome

Porsche

Im using bb porsche n touch screen is not working
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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Porsche

Hello Devilsh and welcome to the BlackBerry® Support Community Forums.

 

To see if this is a software issue, backup your user data and reinstall your software as shown in KB11320 How to perform a clean reload of the BlackBerry Device Software for Windows or KB19915 Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer

If the touchscreen fails to respond after the reload then please contact RIM® support to investigate this matter further.

 

Thanks!

 

 

-HMthePirate

 

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