Other BlackBerry® Smartphones

[sparkdogg6]

Messages that are read in Microsoft Outlook, are delivered to the blackberry but are not showing up as read when they have been read via Outlook.

Wireless Reconcile is: On

Conflicts: Mailbox Wins

What other places can I look for to figure this out and have message show read when I have read them from Outlook

Thanks

[urumilton]

The main question here is if you are under BES ( any exchange server ), or if you are using the internet provided for your carrier only (BIS).

if you are under BIS, you can't synch the mails, only can synch, contacts, calendar, notes and memos. 

[sparkdogg6]

I am under a BES server yes.

[sparkdogg6]

After waiting 45 minutes the email messages do not reconcile as being read on the blackberry device, after initiating a reconcile from the handheld after messages have been read in OWA. 

Cached Exchange mode appears to not have any affect either way being on or off.

Next?

[mopitar]

Hi,

I've got exactly the same problem

did you find the solution?

thanks

[sdgardne]

---

mopitar wrote:

Hi,

I've got exactly the same problem

did you find the solution?

thanks

---

Hi and Welcome to the Forums!

Since you have the exact same problem, you are therefore on BES  -- I suggest that you work with your BES admins for resolution.

Good luck!