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New Contributor
nam08
Posts: 3
Registered: ‎12-19-2008

Receiving emails but not able to send in BB 8830

I have my yahoo e-mail account linked to my BB 8830; since yesterday i have been receiving e-mails but I have not been able to send any. The e-mail was working fine early in the day. How can I solve that issue?

 

Thanks

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Forums Veteran I
bbhorrigan
Posts: 2,036
Registered: ‎12-04-2008

Re: Receiving emails but not able to send in BB 8830

Do you not have the send option?
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New Contributor
nam08
Posts: 3
Registered: ‎12-19-2008

Re: Receiving emails but not able to send in BB 8830

Yes I do, and have service as well at any place, is after I press send that the e-mail is not received by the other person
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Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008

Re: Receiving emails but not able to send in BB 8830

Does it show the sent email with a check mark next to it or an X?
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Forums Advisor I
bbinmyhart
Posts: 708
Registered: ‎07-02-2008
My Carrier: Robbers

Re: Receiving emails but not able to send in BB 8830

Pull the battery...
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New Contributor
nam08
Posts: 3
Registered: ‎12-19-2008

Re: Receiving emails but not able to send in BB 8830

I forgot including that information, yes, there is an X next to the sent e-mail and I thought it was related with lack of service, but service has never been a problem.

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Forums Advisor I
bbinmyhart
Posts: 708
Registered: ‎07-02-2008
My Carrier: Robbers

Re: Receiving emails but not able to send in BB 8830

pull the battery...
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Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008

Re: Receiving emails but not able to send in BB 8830

If a message is sent it will show a check mark. The X is the equivalent of a bounced back message. If resetting the device doesn't work by removing the battery for 1 minute. Open up one of the message's with an X and replay back with what the message status says.
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New Member
Rangerdave
Posts: 1
Registered: ‎12-20-2008

Re: Receiving emails but not able to send in BB 8830

I had a big problem yesterday with email. I have Bellsouth email now (att). Well.. there email has now part of yahoo mail. So I had to spend an hour reseting everything. Glad they warned me they were merging. :smileyhappy::smileyhappy::smileyhappy:
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