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audbene
Posts: 8
Registered: 09-24-2009

Returning for full refund--sync problem

I am extremely disappointed in Blackberry and Verizon for failing to rectify serious issues with my device.

 

I have spent hours online and on the phone trying to get the desktop software to work, only to have it stop working within 24 hours. 

 

I have uninstalled and re-installed the software at least 7 times.

 

[I tried to keep all this discussion in one thread, but this forum does not seem to have the capability of locating previous posts via my profile, so I keep starting new threads.:womanmad:]

 

I have tried installing the software without allowing it to update, and that does nothing either.  I have tried all the suggestions--every single one--more than 3x. 

 

After a ridiculous installation process involving the installation software opening up 5x simultaneously, I keep getting an error message, "unknown error", which is not a very helpful error message.

 

The only reason I purchased this very expensive device was for it to sync with my Outlook calendar, and even that won't work.  The other applications fail whenever I try to install other things too.

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