11-25-2008 08:51 PM
Hi all. A little help here would be appreciated. Unfortunately, at my office my email address is in a group that receives automated alerts from a telecomm system. I have nothing to do with these, but there is no way to segregate my email address out of receiving them, at least not for now. In my outlook I have a filter to move them to the junk folder. I understand that the Blackberry needs a separate filter because of the way the servers talk. Here is the issue. The automated alerts are sent "on behalf of" a real person, meaning in the To line it comes up as a real person that I receive important (non alerts) from. So I cannot filter on that. The Subject always begins with "ABC Alert - " and then end of the subject is different each time. In Outlook I have the filter setup as Subject contains, but there is no option on the blackberry. Is there a wild card I can use?
FYI, this is a 8830.
11-26-2008 09:53 PM
Go to your messages folder > options > email filters > new filter > fill everything out and make sure the action says "do not forward > save.
Let me know if that works for you.
11-26-2008 10:11 PM
thanks for replying, but this will not work since the filter needs to be somewhat generic in what it looks at. As I mentioned, the subject (which is what I need to filter on), always begins with the same words, but the end is always different, so it will not match on the entire subject filter.
11-26-2008 10:21 PM
11-27-2008 04:13 AM - edited 11-27-2008 04:25 AM
Hi mikenf and welcome to the forums!
Blackberry doest require any special filters because of the server.
In you case you are going to need two filters to create a logic gate.
A BIS procedure for filters within company concerns
you can also go to your carriers website and set the filters there.
Here is the procedure for reference.
BifocalsPlease remember to resolve your thread.
Put the check mark in the green box that contained your answer! Thanks
SETTING CORPORATE FILTERS
BIS WEB SITE PROCEDURE
11-27-2008 01:43 PM
10-20-2009 05:49 PM
When I try to go to Messages->Options->Email Filters, I do not have Email Filters as one of my options to select. I have an 8830 WE.
Hi and Welcome to the Forums!
That's because that's not the correct place to create filters...if you are on BIS, see this KB:
Good luck and let us know!
10-21-2009 10:56 AM
So after trolling these forums and some others, I created an account with the Verizon Wireless BIS and found all the setting in there. Created filters and even adjusted my signatures the way I wanted.
Thanks a bunch everyone for the info!