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ihatesushi
Posts: 1
Registered: ‎05-09-2009
My Device: Not Specified

Trouble with first Sync to PC

I am a less than 24 hours new to Blackberry and I have a 8830 World Edition Smart Phone.

 

I have installed the CD and trying to make the first sync to my PC and have hit a road block.

 

It says that it cannot be sync'd because I am not connected to the internet but I am. Not sure what this means, can anyone help?

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Trouble with first Sync to PC

[ Edited ]

Hi and welcome to the forums!

 

Check the PC and disable any firewalls or virus protection programs, for the initial sync.

Once the internet is accessed by the desktop manager software you can run normally.

Thanks,

 

Bifocals


http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB16471&sliceId=1&docTy...

 

 

 

 

 

 

 

Message Edited by Bifocals on 05-11-2009 05:41 PM
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