11-04-2009 10:20 AM
Having got a refurb 8700 BB so we can use with our customer's systems if necessary, I am unable to find the setup wizard to setup BIS, the phone is a 8700g and in Advanced Options it says Blackberry 4.1 system software.
I have confirmed with the carrier that i have got BIS activated, and have recieved applicatins like googletalk, Yahoo messenger etc, and can get on the internet, but have no option to setup emails.
Tried wiping the device but no luck.
Can somebody help?
11-04-2009 10:26 AM
11-04-2009 10:58 AM
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site.
From your handheld device: http://www.blackberry.com/btsc/KB15402
From your desktop PC: http://www.blackberry.com/btsc/KB02830
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot