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New Contributor
Uchesgirl
Posts: 4
Registered: ‎11-28-2008
My Device: Not Specified

Unable to upgrade my 8800 Blackberry - from 4.2 to the new 4.5

I am unable to upgrade my Blackberry T-Mobile 8800, from 4.2 to the new 4.5.  After downloading and running the apploader Web SL -Update, I receive the a message that my Blackberry all ready has the current latest upgraded version.

 

I need help.  I want to upgrade to the new 4.5 version.  Also, I am having the multiple rebooting issue too; especially since I attempted the upgrade.

 

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Unable to upgrade my 8800 Blackberry - from 4.2 to the new 4.5

If you're unable to upgarde via web then download the device OS and install it in your local PC. Check this link to know more on device upgrade.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

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Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Unable to upgrade my 8800 Blackberry - from 4.2 to the new 4.5

Please clarify:

 

Does your device in infinite restart loop? I.e it restarts, waits several seconds and restarts again.

 

Correct ?

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Guru I
John_Clark
Posts: 15,617
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Unable to upgrade my 8800 Blackberry - from 4.2 to the new 4.5

Tanzim is correct.  If your carrier hasn't released 4.5 then the web update won't work.  Here's a simple way to bypass that and install 4.5 on your 8800:

 

http://www.blackberryforums.com/general-8800-series-discussion/151873-latest-os-8800-4-5-0-108-4-5-0...

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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New Member
the184kid
Posts: 1
Registered: ‎11-30-2008
My Device: Not Specified

Re: Unable to upgrade my 8800 Blackberry - from 4.2 to the new 4.5

i was also unable to update my software on my 8800..it says my phone is already installed to the latest software..

 

someone please helpp..

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Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Unable to upgrade my 8800 Blackberry - from 4.2 to the new 4.5

to the184kid:

 

Check your RIM OS version under: Options-About

 

Check this link, there are links and instructions for RIM OS update.     

 

 

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New Contributor
Uchesgirl
Posts: 4
Registered: ‎11-28-2008
My Device: Not Specified

Re: Unable to upgrade my 8800 Blackberry - from 4.2 to the new 4.5

Ok, everyone....

 

Now I have a real mess on my hands!  I attempted to upgrade my 8800 from 4.2 to 4.5 last night.  It would not complete the installation of the application into my phone.  Now I have a 507 error on my phone.  What do I do now?  HELP!!!

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New Contributor
Uchesgirl
Posts: 4
Registered: ‎11-28-2008
My Device: Not Specified

Re: Unable to upgrade my 8800 Blackberry - from 4.2 to the new 4.5

Ok, everyone....

 

Now I have a real mess on my hands!  I attempted to upgrade my 8800 from 4.2 to 4.5 last night.  It would not complete the installation of the application into my phone.  Now I have a 507 error on my phone.  What do I do now?  HELP!!!

Please use plain text.
Forums Advisor III
OzBBerry42
Posts: 1,078
Registered: ‎05-26-2008
My Device: 8300

Re: Unable to upgrade my 8800 Blackberry - from 4.2 to the new 4.5

I.


Did the Application Loader upgrade complete through?

 

If not , did it start? ie did you get the ticks competing through and then stop in the middle?

Does the device start at all?

 

First if the device restarts and you get to the menu but clicking on an icon gets the error then reload the OS (yes, again :smileyhappy: ).

 

If the device shows three symbols with JVM 507 then reload the OS.

 

Basically reload the OS regardless.

If you still get the error then you may need to consult your carrier.

 

Failed OS reloads usually means  you've bricked it. You'll have to consult your waranty process with your carrier.

 

Sorry! :smileysad:

 

 

 

 

 

 



Checked out my Blackberry FAQ's and Links to Needed Articles here
http://darkeen.homelinux.com/index.php/Blackberryfaq
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New Contributor
Uchesgirl
Posts: 4
Registered: ‎11-28-2008
My Device: Not Specified

Re: Unable to upgrade my 8800 Blackberry - from 4.2 to the new 4.5

Thank you OZBBerry42Basically, I had to go back and reinstall the previous versionI also called T-Mobile and they told me 4.5 was not meant for 8800 devices.
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