11-28-2009 02:34 PM - edited 11-28-2009 02:35 PM
I have a BlackBerry Curve 8520.
When i go to Application Loader in my BlackBerry Desktop Manager, I go to Update Software, and then I find an Update: BlackBerry 4.6 System Software, I click next, it goes to process and asks if i want to recieve emails, I say, Not at this time, then it gives me a list of what is being updated and removed, what is being removed is my blackberry messenger. So i click finish and it starts updating. Its completes ' Connect to Device ', then goes to Back Up Device data.. and right when it completes, it goes to Download device software and gives me a message " An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists.
Help will be great. Thanks.
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
12-10-2009 11:28 AM
BESAdmin's, please make a signature with your BES environment info.
BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008