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New Contributor
minerb
Posts: 4
Registered: 11-13-2009
Accepted Solution

after wireless update error 500/404 on Accept link

after doing the wireless update I'm trying to connect to the internet via the explorer browser... have to click on the "i accept" button getting a HTTP Error 500 Internal Server Error....

 

I can connect using my facebook app or my other apps just not the browser app.

 

help

 

 

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Guru III
sdgardne
Posts: 26,785
Registered: 11-28-2008
My Carrier: AT&T

Re: after wireless update error 500/404 on Accept link

Hi there!

 

I suggest the following steps:

 

1) Register HRT

  • Homescreen > Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line is current) > Register Now

 

2) Resend Service Books

  • KB02830 Send the service books for the BlackBerry Internet Service

 

3) Batt Pull Reboot

  • Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.


Hopefully that will get things going again for you!

 



Occam's Razor nearly always applies when troubleshooting technology issues!
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New Contributor
minerb
Posts: 4
Registered: 11-13-2009

Re: after wireless update error 500/404 on Accept link

after doing step one and restarting phone it worked...

 

 

thanks

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