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New Contributor
Posts: 2
Registered: ‎07-11-2013
My Device: z10

blackberry Z10 keeps getting update message and its already updated

I have a BB Z10, whenever I plug it into the computer I get the message that an update is available.  I ave updated the device a couple times and my device is currently running 10.1.0.273.  Is this a normal thing?

Visitor
Posts: 1
Registered: ‎04-09-2013
My Device: Z10

Re: blackberry Z10 keeps getting update message and its already updated

Had the same issue, also on Rogers.

It would ask me for an update, then tell me that the update failed, over and over again.

 

Ended up deleting Rogers apps (1Number, My Account, Anyplace Live) - went through BBWorld...My World...My Apps and Games, although long-press and delete should work too.

 

Haven't been asked to update since.

 

HTH

New Contributor
Posts: 2
Registered: ‎07-11-2013
My Device: z10

Re: blackberry Z10 keeps getting update message and its already updated

Thanks, just deleted the Rogers apps and I will see what happens.