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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: desktop error

Okay,

If you are talking about Windows mail, you will only be able to sync contacts with that.

Windows mail is not supported by the desktop software. Do you have outlook express or Outlook?

 

For vista install here is the procedure:

 

http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=19610&jump=true

 

Make sure you run the Procedure as a FULL administrator. The link to the software and manual is on there.

Use the clean procedure, because you want to clean the PC of the prior install.

Thanks,

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