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New Member
Belin215
Posts: 2
Registered: ‎02-20-2009
My Device: Not Specified
Accepted Solution

emails and folders

When I move an email to a folder on my blackberry it places the email in the folder and keeps one in the inbox.  When I delete the one in the inbox it deletes it out of the folder as well.  How do I prevent this from happening without having to keep a million emails in my inbox on the blackberry?

 

thank you for any help,

 

Belinda

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Super Contributor
JerryD
Posts: 414
Registered: ‎04-02-2008
My Device: Q10 OS 10.1, PlayBook (WiFi 64 Gig)

Re: emails and folders

Look carefully.  The icon next to the message you moved should look slightly different than one for email that's in your Inbox - more like a folder than an envelope.

 

By default, the message list will show all messages.  You need to go into the Options -->  General Options (from the Messages list), and set "Hide Filed Messages" to Yes.  Now you won't see email that you move to a folder unless you forcibly view the folder.

 

Of course, the conversaion is pointless unless you're on a BES since BIS doesn't support Folders - which may be the other reason for the behaviour you describe! 

Jerry
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New Member
Belin215
Posts: 2
Registered: ‎02-20-2009
My Device: Not Specified

Re: emails and folders

Thank you! Thank you! Thank you!
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