Other BlackBerry® Smartphones

[Zareta2009]

can anyone help me please,

my BBID keeps popping up evry so often and isnt accepting me email or password and i know they are correct... ive tried changing both bt keeps sayin 'use original' so i have been and not its everytime i try to access it its saying ive exceeded my attempts, so i cant update my apps.

ive tries restting it all and rebooting it several different ways, i dont wanna wipe and lose everything.

 does anyone know any other ways?

thanks xxx

[FrankieS]

Hi Zareta2009,

Welcome to the Support Community!

Could you please provide the full error message you receive when signing in with your BlackBerry® ID? Were you able to login to your BlackBerry® ID to change the password from a computer? This KB may provide more information on the issue you are having logging in from your BlackBerry® PlayBook™ tablet. "How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone" http://bbry.lv/L0U5QX

Hope this helps.