11-05-2010 04:44 PM
Hi guys,i have just been given a old blackberry 7290,i downloaded the desktop drivers for syncing etc,but i keep getting a prompt please give a password for device,even though i have reset the blackberry,please advice,i am using windows 7,my o2 sim is working fine,i can make calls no problem,its just the desktop issue i have! thanks in advance!
11-05-2010 08:11 PM
Hi and Welcome to the Forums!
It sounds like whoever gave it to you did not completely clear things off, including the device lock password. Be careful...if the BB locks itself (there should be a timer) you will not be able to unlock it either (the password on the device and the password required by DTM is the same one). I suggest you contact the person who gave it to you and find out what the password is...I suggest you do so right away as there is no "backdoor" around that password...if it is entered wrongly more than the programmed number of times, the BB will wipe all data off of itself as a security precaution.