Other BlackBerry® Smartphones

[horalea]

I have a BB 8100 (not pearl). Trough my desktop manager I did the software upgrade by directly  of blackberry site. I download succsesfully the version 4.5.

The device with the new software was feedom to use any SIM provider. In this way I installed a Movistar SIM, and the problem that I found is that I cannot make outgoing and incoming phone call and any SMS message. But YES I can browse by the blackberry explorer.

The device can read the SIM of Movistar, and moreover, I installed a SIM of Personal (another provider) and it show the same problem.

My question is what kind of parameters it´s necesary to change. Or  what it cuold be the solutions

Thank´s a lot

Horacio

[JSanders Resident Expert]

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horalea wrote:

I have a BB 8100 (not pearl).

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The 8100 is the "Pearl".

If you are not sure of your exact model number, it can be found at Options > About.

[horalea]

I bought the BB 8100 two years ago. At the options - about it say  Blackberry 8100 (EDGE) V4.5.0.124 (plattform 2.7.0.92)

Yes may be that the 8100 also it´s name Pearl.

Can you help me with the problem description ?

[JSanders Resident Expert]

First off, I would suggest you get SIM swap from your provider, if this one is not working.

[horalea]

I confirm that the SIM is working fully OK because I have it under use into the other BB 8800. The 8100 read the SIM ok. Moreover, from the 8100 it´s posible to browse without any problem.

The main problem is that it´s not possible to make outogoing and incoming phone call and SMS

[JSanders Resident Expert]

Regardless that it works in another device or that the browsing works, that is whay I have found will solve the voice calling issue in other situations.

Yours might be different.

[horalea]

OK

from your opinion, you cannot suggest some idea for possible solution ? 

[JSanders Resident Expert]

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horalea wrote:

OK

from your opinion, you cannot suggest some idea for possible solution ? 

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I am fairly certain I have done that.

[horalea]

Sorry my friend, but I have not receiving by you any idea or comment to fix the problem of my 8100

[JSanders Resident Expert]

Back to square one:

First off, I would suggest you get SIM swap from your provider, if this one is not working.