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New Contributor
sumair
Posts: 5
Registered: ‎12-08-2013
My Device: RFN81UW
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q10 wont boot need help urgent

one day after taking out my q10 from charge while using i, it switched of instanly and wont start  so i pluged the charger in it showed the bat is charging  but later on it showed the error to change the bat so i did but still it wont start infact when i plug it in to charge  the red led comes then on the screen blackberry comes and then back to charging  i placed the baterry in my other q10  the battery was more than half 

JSanders
Posts: 86,468
Likes: 23,182
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: q10 wont boot need help urgent

so, after reinserting the battery , you see the red LED blink but never any screen activity?




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New Contributor
sumair
Posts: 5
Registered: ‎12-08-2013
My Device: RFN81UW

Re: q10 wont boot need help urgent

after reinserting it i cant get any led or screen activity untill and unless i plug it in on charge or on usb then it only starts till blackberry comes written then it goes back to charging  no matter what i do it starts up till there only

JSanders
Posts: 86,468
Likes: 23,182
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: q10 wont boot need help urgent

Leave it charging on the wall outlet charger for several hours and try again.




1. If any post helps you please click the Like Button below the post(s) that helped you.
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New Contributor
sumair
Posts: 5
Registered: ‎12-08-2013
My Device: RFN81UW

Re: q10 wont boot need help urgent

still no difference infact my battery got phat cause of that
JSanders
Posts: 86,468
Likes: 23,182
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: q10 wont boot need help urgent

phat?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
sumair
Posts: 5
Registered: ‎12-08-2013
My Device: RFN81UW

Re: q10 wont boot need help urgent

swollen
JSanders
Posts: 86,468
Likes: 23,182
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: q10 wont boot need help urgent

Bad battery.

 

Your seller should replace it, since the device is still in warranty.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
sumair
Posts: 5
Registered: ‎12-08-2013
My Device: RFN81UW

Re: q10 wont boot need help urgent

alright thank you!!