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Developer
bert2002
Posts: 172
Registered: ‎05-01-2010
My Device: Z10
My Carrier: O2
Accepted Solution

Transaction: 1113330000000394446

Hi,

 

I have a application with app in purchase and currently I am receicing a couple of transactions with the same id 1113330000000394446. This cant be true and I am wondering what this is and why App World is creating these.

 

Does anyone know a better and faster way to get in contact with some one from App World to figure this out?
 Customers getting angry...

 

Many Thank.

 

bert



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BlackBerry Development Advisor (Retired)
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Transaction: 1113330000000394446

Hey bert,

 

Where are you seeing these transaction IDs? 

Garett
@garettBeuk
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Developer
bert2002
Posts: 172
Registered: ‎05-01-2010
My Device: Z10
My Carrier: O2

Re: Transaction: 1113330000000394446

Hi,

 

this is coming from the resposnse of blackberry.payment.purchase(); This happens only some times and I cant see any pattern. How can I check the transactionIds anyway in the vendor portal? Somehow?

 

Many Thanks

 

bert



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BlackBerry Development Advisor (Retired)
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Transaction: 1113330000000394446

You cannot check these from the vendor portal.

 

How are you testing this and finding that this transactionID is being returned multiple times? 

Are you seeing this on more than one device/user?

Are you testing using a sandboxed account?

Garett
@garettBeuk
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Developer
bert2002
Posts: 172
Registered: ‎05-01-2010
My Device: Z10
My Carrier: O2

Re: Transaction: 1113330000000394446

Ah thats sad....

 

I can see it from multiple devices/user in production :smileyhappy: If i provide you with the digitalGoodID, can you check it within internal systems?



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BlackBerry Development Advisor (Retired)
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Transaction: 1113330000000394446

How are you getting these values reported back to you?

Garett
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Developer
bert2002
Posts: 172
Registered: ‎05-01-2010
My Device: Z10
My Carrier: O2

Re: Transaction: 1113330000000394446

Its made through a callback call to my backend services.



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BlackBerry Development Advisor (Retired)
gbeukeboom
Posts: 2,559
Registered: ‎10-16-2009
My Device: BlackBerry Z10
My Carrier: Bell

Re: Transaction: 1113330000000394446

My 2c is that there's an issue with your app logic along the way, duplicate transaction IDs should never occur and would cause huge issues withe the payment DB.

 

Keep in mind that restoring a purchase will return the same transaction ID as when the item was first purchased.

Garett
@garettBeuk
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Developer
bert2002
Posts: 172
Registered: ‎05-01-2010
My Device: Z10
My Carrier: O2

Re: Transaction: 1113330000000394446

Hi,

 

I tried to find the bug in the app logic, but cant reproduce this anyhow. I will try to set up for a different licence to get a call back call from App World for each sold item. May be this can help to find the problem.

 

Thanks.



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