01-08-2013 10:02 AM
staticgerbil might be busy/in different time zone so I'll chime in here. Any game is affected. And as stated the issue is on PlayBook only. Take famous "Run In Crowd" or my "BG 15-puzzle" if you want to troubleshoot this with me.
Go to Games and add to your profile any Unicode character then get on leaderboard list, done! The app on BB10 will show you correctly but the same app on PlayBook will not show leaderboard at all.
01-08-2013 08:17 PM
I've sent you some details about the game we are working on, it hasn't been announced so I can't talk about it just yet in the public forums.
I haven't had a chance to do any further testing as yet, I've been busy with another project but if there is anything specific you would like me try just let me know, I'll get onto it.
In case it helps, here is exactly how I can get a character into my name that breaks things on the Playbook...
To add the character I went into Egyptian Pyramids, clicked Scoreloop Profile, hit the spanner in the top right corner to get my account settings up, clicked change username, chose the keyboard language that is second from bottom (looks like it starts with an 'E' but isn't English), added the symbol that looks like a backwards 3 with a tail at the bottom, hit ok.
If I do that then try to play BG-15 or Run In Crowd, I get Scoreloop authentication errors.
If I get a high score on either of those games first, then add the unicode character to my name, then login with another device (no unicode character in the name) I can see that I can authenticate with Scoreloop but the leaderboard is broken.
You can fix the leaderboards and authentication problems by going back into Egyptian Pyramids and removing the unicode character.
01-18-2013 02:25 PM
01-23-2013 03:20 PM
01-23-2013 05:17 PM
@William, thanks for keeping us up to date on the issue and getting on to a fix quickly.
@BGmot, thanks for the help investigating / proving the issue.
I will also get the latest build of the dev kit when it's available to test our product and let you know how we go.