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Visitor
ravindrawaghmare
Posts: 1
Registered: ‎11-17-2011
My Device: Curve

App with virtual digital good submission error

Hello,

 

I am trying to submit an application to Blackberry App World. This application has about 44 virtual goods to be submitted for approval along with it.

I could test this app in draft version through App world 2.1 (as 3.1 does not allow downloading application in draft status). However, while submitting the app I receive following error.

An error occurred and the product '<Application Name>'' was not submitted.

Ticket #290234 has been created for the approval of updated 'product status', 'release status', and 'virtual good status'.

So, I am not sure why the app is not being submitted? Also, don't know where I can follow up that ticket #?

The application is still in Draft status.

 

Any help ASAP is appreciated.

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BlackBerry Development Advisor
oros
Posts: 1,557
Registered: ‎04-12-2010
My Device: BlackBerry Z10

Re: App with virtual digital good submission error

Hi there,

 

The best bet would be to reach out to the App World Team directly through this form:

https://www.blackberry.com/profile/?eventId=8109

 

In the Issue Details, please reference Ticket #290234 and that should give them what they need to follow-up with you directly.

 

Erik Oros

BlackBerry Development Advisor


Erik Oros | @WaterlooErik | eoros@blackberry.com | Developer Issue Tracker

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