07-25-2012 08:35 PM
I recently did the update and turned on fine and installed some test apps. The next day no app would load so I restarted it. This time it would get stuck on the alpha screen for hours no matter how many times I restarted it. I tried to reinstall the new OS via repair option onthe desk top software. Again it starts reinstalling and stops about halfway through. Says it lost communication with the device. I try to restart the device and still stuck on main screen. Now the difference is the desktop software is asking me to enter the pin via device but I can't since it's stuck on the boot screen.
Also, ever since the update, the device would randomly reboot itself while connected to the desktop software. I would still be able to go through the device files in the mean time. I was never able to restore or backup with the new OS. It would give me an error
I have 18.104.22.168 on XP
07-26-2012 10:06 AM
Same issue here. The 10.0.06 update is pretty unstable. How did you force the repair option to appear?
I plug it in and wait for the connected status then hold down the power button until its shuts off. The screen will say it lost a connection. Then I go for the repair/upgrade options.
But now it won't even connect. It asks for me to enter the password on the device instead but I can't since it stays frozen on the main booting screen. I did have a password. It's the same PW for all my gadgets and even this site so it's not that I forgot my password. I tried forgetting the device. Still nothing. I've read that shutting off the password is best before updating but I can't even do that now. It won't even connect until the password is entered.
I'm stuck and I don't know the next step to get it working right.
07-26-2012 10:44 AM
So I can get the Repair option now, but when I try it, it reboots the device (so far so good) but then complains that it can't connect (duh, you just rebooted the device) and the repair process stops.
07-26-2012 10:53 AM
07-26-2012 10:55 AM
07-26-2012 12:55 PM
I've been trying on both Mac OS X 10.7 and WIndows 7 machines. I can't even connect to the Windows machine at this point so I've been trying the Repair option on a Mac. I tried twice and am holding off for now. I need a break
07-29-2012 06:58 PM
Ok so how do I get this fixed? Or who do I have to call? Or where should I ship this out out for fixing?
08-01-2012 08:05 AM
Umm..hello? Is anyone here?