07-13-2012 04:52 AM
Thanks for the tips,
Unfortunately in my case the prompt stil gives: No updates available.
Maybe still some more whitelisting to be done.
07-13-2012 05:03 AM
Thank you, superfly_fr. Now i installed the driver properly, but acturally there is shown "no update" after press the "update" and "repair". And do you know the way that recovery the "camera" app. Thanks.
07-13-2012 05:13 AM - edited 07-13-2012 05:17 AM
As WayneLee stated, debricking with the next build of OS (due next week or so) will restore alphas in their "birthday suits". All alpha apps will be there. So far I've had nothing but "no update available" too. Some of us seem to be more successful but I don't know how or what made them suceed.
BTW : my alpha serial starts with 0701 and OS is 10.0.4.197
07-15-2012 06:25 AM - edited 07-15-2012 06:36 AM
beacuse the issue was really starting to annoy me as the fix still hasn't been outed for all of us, I thought I try some more dramatic actions, which helped me in te past with J2ME BlackBerry Devices.
So I actually NUKE'd -A (/WIPE) the BB10 dev Alpha, so no OS would reside, only the Bootloader.
That worked. But using the the restore process as describved, I still don't get any software updates.
So now I have a perfectly fine paperweight with a red blinking light (though he stopped as the battery is drained).
Still seems to me a whitelisting issue of the devices.
My device details
Version 10.0.4 Bundle 197 (before the NUKE)
(Also reported this to BBtenSupport)
#*#*#*#*# So a warning to you all, don't try this at home, someone needs to take a plunge. I'm not for just sitting patiently to have the bus drive over me. For somethign that now is outstanding for over 1.5 months RIM is really helping out. (meaning the communications around this issues is just poor. not that they are not trying to resolve it, but without a dialog/communcations it just appears to be a big black box) #*#*#*#*#
07-19-2012 12:22 PM
I'm stuck with this problem as well. I've tried the suggested solutions to no avail, any updates?
07-20-2012 04:52 AM
Almost the same for me. When my BB10DevAlpha device was asking for my password, I put a wrong one several times and it decided to do a wipe out. Now, nothing happen when I connect it to my Mac, even the latest BlackBerry Desktop Software doesn't recognize it :/ I don't know what to do.
07-20-2012 05:15 AM - edited 07-20-2012 05:18 AM
The latest Desktop Manager software is now general available (bot only in the Beta zone):
Try to install one of those version (mac/ windows)
Also follow the steps as listed on the pages.
Other options that people reported might help:
1) Set in Sharing & Storage - the connection to the platform you're using (windows/ mac)
2) Enable file Sharing
3) Enable Development mode (in security)
And this might also help:
in other cases create a support ticket through emailing to: firstname.lastname@example.org
answer the following questions and if possible already provide the Desktop Manager logs. (located at C:\Documents and Settings\<username>\Local Settings\Application Data\Research In Motion\BlackBerry Desktop\Logs on windows)